Privacy Policy
BCS by Rapid Maintenance (UK) Ltd
Effective Date: 01/01/2025

1. Introduction

At BCS by Rapid Maintenance (UK) Ltd (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

2. Information We Collect

We may collect and process the following personal data about you:

• Identity Data: Name, title, job title
• Contact Data: Address, email, phone number
• Financial Data: Payment details (if applicable)
• Technical Data: IP address, browser type, device information
• Usage Data: Information on how you use our website and services
• Marketing and Communications Data: Preferences for receiving communications from us

3. How We Collect Your Data

We collect data through:

• Direct interactions (e.g., when you fill out a contact form, request a quote, or communicate with us)
• Automated technologies (e.g., website cookies, analytics tracking)
• Third-party sources (e.g., business partners, publicly available information)

4. How We Use Your Data

We use your personal data to:

• Provide and manage our services
• Process transactions and fulfill contracts
• Communicate with you regarding inquiries, updates, and promotions (if you have opted in)
• Improve our website and services
• Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual necessity: When processing is required to perform a contract with you
• Legitimate interests: When processing is necessary for our business operations and does not override your rights
• Consent: When you provide explicit consent for marketing or specific communications
• Legal compliance: When processing is necessary to meet our legal obligations

6. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your information with:

• Service providers: IT, payment processors, and logistics partners
• Regulatory authorities: If required by law
• Business partners: Where necessary to fulfil services requested by you

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. Our safeguards include encryption, secure servers, and access controls.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, and reporting requirements.

9. Your Rights Under UK GDPR

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal exceptions)
• Object to processing based on legitimate interests
• Restrict data processing in certain circumstances
• Request data portability
• Withdraw consent where processing is based on consent

To exercise your rights, contact us at bcs@builderscleaningservices.co.uk.

10. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and collect analytics. You can manage cookie preferences via your browser settings.

11. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. We recommend checking this page periodically for any changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

BCS by Rapid Maintenance (UK) Ltd
Click here for our contact details